World-class research
At the heart of Saïd Business School is an emphasis on high-quality academic research.
Through research, our community identifies the most important and interesting challenges facing the business world, attempts to make sense of them and proposes innovative, evidence-based ways to tackle them. Research also drives other aspects of our purpose as a school in that the provision of quality business education and meaningful, impactful engagement with external stakeholders should be grounded in research.
Publications
Blame the bot: Anthropomorphism and anger in customer-chatbot interactions(opens in new window)
- Journal article
- Journal of Marketing
Marketing
Common sense, new sense or non-sense? A critical discursive perspective on power in collective sensemaking(opens in new window)
- Journal article
- Journal of Management Studies
Strategy
Beyond Spatial Proximity: The Impact of Enhanced Spatial Connectedness from New Bridges on Entrepreneurship(opens in new window)
- Journal article
- ORGANIZATION SCIENCE
Major Programme Management
Technology and Operations Management