Oxford Leading Through Uncertainty and Disruption Programme

Building resilient organisations

Start date:


  • 6 weeks

Time commitment:

  • Short programme


  • Online


  • £2,300

About the programme

With increasing turbulence and uncertainty characterising modern business operations, there’s a growing need to develop robust organisational defences to protect against future disruptions. Resilient companies don’t simply bounce back, they bounce forward – through constant adaptation, staying at the forefront of trends and finding new opportunities in adversity and uncertainty. Leaders that invest in building resilience now can generate a competitive advantage and long-term sustainability for their enterprises.

This programme provides you with the skills to effectively anticipate and respond to disruption. The programme is centred on Programme Director Eleanor Murray’s 6S framework – which is based on her own research and years of experience. You will analyse how to build resilience into your self, strategy, structures, social elements, supply chains and systems. You will strengthen your leadership skills, enhancing your operating model and improving governance practices. 

On completion, you will have developed a strategic plan that will allow you to broaden your awareness of potential disruptions in your company and successfully integrate a holistic approach to resilience across your entire organisation.

Delivered in collaboration with digital education provider GetSmarter, a 2U, Inc. brand, you will be part of a community learning together through a dedicated Online Campus.

There's a tendency for businesses to work with a narrow suite of indicators or intelligence around current performance. Part of resilience is broadening these to consider what's coming towards us.

Eleanor Murray

Programme Director


  • Ability to build organisational capacities, capabilities and cultures that enable your business to positively respond to, and thrive in, changing conditions. 
  • Skills to strengthen your resilience as a leader, empowering you to effectively lead through uncertainty.
  • Knowledge to recalibrate your organisation's approach and complement resilience into your business strategy.
  • A practical plan for enhancing your organisation's resilience, using exclusive Oxford Saïd frameworks as well as insights from global thought leaders and industry experts.


Orientation module

Welcome to your online campus.

Applications to join the programme will be accepted until the end of the orientation module.

Module 1

Self: Advancing resilient leadership

Module 2

Strategy: Developing your strategic resilience

Module 3

Structures: Building operational resilience

Module 4

Social: Reinforcing social resilience

Module 5

Supply chains: Strengthening supply chain resilience

Module 6

Systems: Maximising systems-wide resilience

Meet the faculty

The programme is lead by Eleanor Murray, Associate Dean for Executive Education and Senior Fellow in Management Practice. 

Eleanor's research interest is focused on how change is constructed in organisations and systems, the context of change and the impact and outcomes of change for stakeholders.

Her ongoing research examines how resilience can be understood, assessed and applied in a range of sectors.

Experts and contributors

  • Gary Armstrong - Talent, Learning and OD Business Lead, GlaxoSmithKline
  • Jo Billings - Consultant Clinical Psychologist & Associate Clinical Professor, UCL
  • Paul Chapman - Senior Fellow in Operations Management, Saïd Business School
  • Stephen Churchhouse - Senior Associate, NormannPartners
  • Joe Harrison - Chief Executive Officer, Milton Keynes University Hospital
  • Manuel Hepfer - Research Affiliate, Saïd Business School
  • Trudi Lang - Senior Fellow in Management Practice, Saïd Business School
  • John Lee - Health and care leader, Independent
  • Chrissy Liu - Global Sustainability and Corporate Strategy, Volvo Cars
  • Sally Maitlis - Professor of Organisational Behaviour, Saïd Business School
  • Steve New - Associate Professor in Operations Management, Saïd Business School
  • Daniel Peach - Retail Digitisation Lead, Google
  • Rafael Ramirez - Professor of Practice, Saïd Business School
  • Jonathan Trevor - Professor of Management Practice, Saïd Business School
  • Fabiola Williams - Chief People Office, McArthurGlen Group

Participant experiences

Founder, consultant and coach, Elaine Roberts shares how the programme equipped her an her diverse cohort to act as resilience change agents, through new vocabulary, concepts and approaches.

And in his blog, Denis Nwanshi explains how the programme's framework has been pivotal in enhancing his AI-powered platform and driving signups.

The CPD Certification Service

This programme is certified by The CPD Certification Service. It may be applicable to individuals who are members of, or are associated with, UK-based professional bodies.

Options for organisations

If you are looking to integrate Oxford online programmes with your organisation’s learning and development strategy, we have tailored solutions to help deliver an innovative learning experience across teams.