Research conducted in the contact centres of British telecoms firm BT over a six month period .
- Research by Saïd Business School, University of Oxford in collaboration with British multinational telecoms firm BT has found a conclusive link between happiness and productivity.
- Happy workers do not work more hours but are more productive in their time.
- Poor weather also found to have negative effect on productivity.
- Research presented to UK government’s All-Party Parliamentary Group on Wellbeing Economics today.