Janet Smart

Janet Smart

Reader in Operations Management


Saïd Business School
University of Oxford
Park End Street
Oxford
OX1 1HP

Profile

Janet's areas of expertise include systems engineering, complex systems, big science projects, and programme management.

 

She researches cultures of project management, currently in museums and Big Science projects, especially radio-astronomy and particle physics.

Janet joined Saïd Business School in 2007 to work within the BT Centre for Major Programme Management, which she helped establish along with the MSc in Major Programme Management. This course admitted its first students in 2009, and has since grown to be one of the most successful programmes of its kind in the world.

Janet’s research and teaching are in the area of systems engineering and in the design, delivery and management of large, complex projects. Her key interest is in the adaptation of project management methods to suit the circumstances of particular projects and organizations. She is currently working with two contrasting sectors - big science projects and museums.

Before joining the School, Janet spent almost twenty years in the Department of Engineering Science at the University of Oxford. Her research there was in measuring and modelling the complexity of manufacturing systems, and in developing and applying an information-theoretic approach to the structural and dynamic complexity of manufacturing systems and supply chains. She supervised several DPhil and Masters theses, and she and her co-workers continue to publish on this topic.

With Dr. Felix Reed-Tsochas (Saïd Business School) and Professor Neil Johnson (then Professor of Physics at the University of Oxford), Janet set up the CABDyN research cluster in 2003, to investigate complex agent-based dynamic networks. CABDyN has become a world-leading centre for research on complex systems, gaining many substantial national and international grants, under the leadership of Reed-Tsochas.

Janet took her undergraduate degree in Physics at the University of Oxford, and her PhD in computing at the University of Durham.

Expertise:

  • Project and programme management 
  • Big science projects
  • Manufacturing systems
  • Systems engineering
  • Complex systems

Research

Janet conducts research on operations management and project management, in the context of big science projects, and the management of museums.

She is interested in the management of large, multi-national science projects, and the management of IT projects. Recently, her work has extended to the servitization in manufacturing organisations. Janet’s interest in operations management has led to a project on the maintenance of museum catalogues.

Janet’s research has led to a number of papers and book chapters on manufacturing systems and complex networks. Before she joined the Said Business School, she was a Reader in Oxford’s Department of Engineering Science.

Expertise

•             Project and programme management

•             The ecology of IT projects

•             Servitization for manufacturing organisations

•             Backlogs in museum catalogues

 

View Janet's research.

Engagement

Janet has been a member of Oxford University’s Programme Assurance Group for four years.

This group reviews large projects in the University’s portfolio of IT projects to help develop auditing and planning methods to improve the quality and outcome of the University’s IT.

Teaching

Janet teaches on:

  • MBA
  • Economics & Management undergraduate programme
  • MSc in Major Programme Management
  • Major Projects Leadership Academy
  • Executive MBA.

Janet was awarded an OXTALENT prize for Innovation in Digital Teaching in 2017 for her work on using video in her undergraduate course.