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How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation

  • Journal article
  • Journal of health services research & policy
  • Louise Locock,
  • Catherine Montgomery,
  • Stephen Parkin,
  • Alison Chisholm,
  • Jennifer Bostock,
  • Susan Dopson,
  • Melanie Gager,
  • Elizabeth Gibbons,
  • Chris Graham,
  • Jenny King,
  • Angela Martin,
  • John Powell,
  • Sue Ziebland
Health Care
Organisation Studies

How do critical care staff respond to organisational challenge? A qualitative exploration into personality types and cognitive processing in critical care.

  • Journal article
  • PloS one
  • Ke Grailey,
  • Ej Murray,
  • J Billings,
  • Sj Brett
Health Care
Organisation Studies

Negotiating imitation: Examining the interactions of consultants and clients to understand institutionalization as translation

  • Journal article
  • British Journal of Management
  • Michael Gill,
  • G McGivern,
  • A Sturdy,
  • S Pereira,
  • DJ Gill,
  • Sue Dopson
Health Care
Organisation Studies

On the tension between standardized and customized policies in healthcare: The case of length-of-stay reduction

  • Journal article
  • Journal of Operations Management
  • R Catena,
  • S Dopson,
  • M Holweg
Technology and Operations Management
Health Care
Organisation Studies

Qualitative, grounded theory exploration of patients’ experience of early mobilisation, rehabilitation and recovery after critical illness

  • Journal article
  • BMJ Open
  • EJ Corner,
  • Eleanor Murray,
  • SJ Brett
Health Care
Organisation Studies

Staff Perceptions of Improving Emergency Care for Children: A Qualitative Study.

  • Journal article
  • The health care manager
  • Savithiri Ratnapalan,
  • Chris Bennett,
  • Sue Dopson,
  • Melanie Darwent
Health Care
Organisation Studies

Leadership development in Higher Education: A literature review and implications for programme redesign

  • Journal article
  • Higher Education Quarterly
  • S Dopson,
  • E Ferlie,
  • G McGivern,
  • MD Fischer,
  • M Mitra,
  • J Ledger,
  • S Behrens
Health Care
Organisation Studies

Disentangling the complexity of supply relationship formations: Firm product diversification and product ubiquity in the Japanese car industry

  • Journal article
  • International Journal of Production Economics
  • T Kito,
  • S New,
  • F Reed-Tsochas
Health Care
Mega Project Management
Professional Service Firms
Technology and Operations Management

Getting lost to be found: The insider-outsider paradoxes in relational ethnography

  • Journal article
  • Qualitative Research in Organizations and Management
  • R Yeo,
  • Susan Dopson
Health Care
Organisation Studies

Greening organisations: Purchasing, consumption and innovation

  • Chapter
  • Innovation by Demand: An interdisciplinary approach to the study of demand and its role in innovation
  • K Green,
  • B Morton,
  • S New
Health Care
Mega Project Management
Professional Service Firms
Technology and Operations Management

The CIRCuiTS study (Implementation of cognitive remediation in early intervention services): protocol for a randomised controlled trial

  • Journal article
  • Trials
  • T Wykes,
  • E Joyce,
  • T Velikonja,
  • A Watson,
  • G Aarons,
  • M Birchwood,
  • M Cella,
  • Susan Dopson,
  • D Fowler,
  • K Greenwood,
  • S Johnson,
  • P McCrone,
  • J Perez,
  • A Pickles,
  • C Reeder,
  • D Rose,
  • S Singh,
  • D Stringer,
  • M Taylor,
  • R Taylor,
  • R Upthegrove
Health Care
Organisation Studies

A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most?

  • Journal article
  • Leadership Quarterly
  • A Athanasopoulou,
  • Susan E Dopson
Health Care
Organisation Studies

Perceptions of Risk and Safety in the ICU: A Qualitative Study of Cognitive Processes Relating to Staffing.

  • Journal article
  • Critical care medicine
  • Danielle M D'Lima,
  • Eleanor J Murray,
  • Stephen J Brett
Health Care
Organisation Studies

Cyber supply chain risks in cloud computing – bridging the risk assessment gap

  • Journal article
  • Open Journal of Cloud Computing
  • Olusola Akinrolabu,
  • Steven New,
  • Andrew Martin
Health Care
Mega Project Management
Professional Service Firms
Technology and Operations Management

Buying the environment: The multiple meanings of green supply

  • Chapter
  • The Business of Greening
  • S New,
  • K Green,
  • B Morton
Health Care
Mega Project Management
Professional Service Firms
Technology and Operations Management

Hand Hygiene: Key Principles for the Manager

  • Chapter
  • Hand Hygiene: A Handbook for Medical Professionals
  • E Murray,
  • A Holmes,
  • D Pittet
Health Care
Organisation Studies

The silent politics of temporal work: a case study of a management consultancy project to redesign public health care

  • Journal article
  • Organization Studies
  • G McGivern,
  • Susan Dopson,
  • E Ferlie,
  • M Fischer,
  • L Fitzgerald,
  • J Ledger,
  • C Bennett
Health Care
Organisation Studies

An assessment of the factors affecting the commercialization of cell-based therapeutics: a systematic review protocol

  • Journal article
  • Systematic Reviews
  • David Pettitt,
  • Z Arshaad,
  • B Davies,
  • James Smith,
  • A French,
  • D Cole,
  • K Bure,
  • Sue Dopson,
  • D DiGiusto,
  • J Karp,
  • B Reeve,
  • Richard Barker,
  • Georg Holländer,
  • David Brindley
Health Care
Organisation Studies

Making sense of effective partnerships among senior leaders in the National Health Service.

  • Journal article
  • Health care management review
  • Mahima Mitra,
  • Timothy Hoff,
  • Paul Brankin,
  • Sue Dopson
Health Care
Organisation Studies

Lose it to Gain it! Unlearning by Individuals and Relearning as a Team

  • Chapter
  • Organizational Learning in Asia: Issues and Challenges
  • R Yeo,
  • S Dopson
Health Care
Organisation Studies