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Researching Business and Management

  • Book
  • Springer Nature
  • Harvey Maylor,
  • Kate Blackmon,
  • Martina Huemann
Major Programme Management
Technology and Operations Management

Operations Management: The Relentless Quest for Efficiency

  • Chapter
  • This is Service Design Thinking: Basics, Tools, Cases
  • K Blackmon
Major Programme Management
Technology and Operations Management

A Two-Year Stretch

  • Journal article
  • Journal of Management Inquiry
  • Kathryn Haynes,
  • Irena Grugulis,
  • Martin Spring,
  • Kate Blackmon,
  • Giuliana Battisti,
  • Irene Ng
Major Programme Management
Technology and Operations Management

Operations Management, Policy, practice and performance improvement

  • Book
  • Taylor & Francis
  • Steve Brown,
  • Kate Blackmon,
  • Paul Cousins,
  • Harvey Maylor
Major Programme Management
Technology and Operations Management

Being a world-class organization - what does it mean?

  • Chapter
  • Best Practice: Process Innovation Management
  • K Blackmon,
  • P Hanson,
  • C Voss,
  • F Wilson
Major Programme Management
Technology and Operations Management

The contribution of manufacturing strategy involvement and alignment to world‐class manufacturing performance

  • Journal article
  • International Journal of Operations & Production Management
  • Steve Brown,
  • Brian Squire,
  • Kate Blackmon
Major Programme Management
Technology and Operations Management

Aligning Manufacturing Strategy and Business‐Level Competitive Strategy in New Competitive Environments: The Case for Strategic Resonance

  • Journal article
  • Journal of Management Studies
  • Steve Brown,
  • Kate Blackmon
Major Programme Management
Technology and Operations Management

Researching Business and Management: A Roadmap For Success

  • Book
  • Palgrave Macmillan
  • H Maylor,
  • K Blackmon
Major Programme Management
Technology and Operations Management

A Tale of Two Countries’ Conservatism, Service Quality, and Feedback on Customer Satisfaction

  • Journal article
  • Journal of Service Research
  • Christopher A Voss,
  • Aleda V Roth,
  • Eve D Rosenzweig,
  • Kate Blackmon,
  • Richard B Chase
Major Programme Management
Technology and Operations Management

Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice*

  • Journal article
  • Journal of Management Studies
  • Frances Bowen,
  • Kate Blackmon
Major Programme Management
Technology and Operations Management

Small firms under MICROSCOPE: international differences in production/operations management practices and performance

  • Journal article
  • Journal of Manufacturing Technology Management
  • Raffaella Cagliano,
  • Kate Blackmon,
  • Chris Voss
Major Programme Management
Technology and Operations Management

From complacency to competence: Lessons from the United Kingdom

  • Chapter
  • High Performance Manufacturing: Global Perspectives
  • K Blackmon,
  • CA Voss
Major Programme Management
Technology and Operations Management

Manufacturing strategy: Building capability for dynamic markets

  • Chapter
  • High Performance Manufacturing: Global Perspectives
  • K Blackmon,
  • CA Voss,
  • EJ Flynn,
  • K Bates
Major Programme Management
Technology and Operations Management

Worlds apart? — a look at the operations management area in the US, UK and Scandinavia

  • Journal article
  • Scandinavian Journal of Management
  • Anders Drejer,
  • Kate Blackmon,
  • Chris Voss
Major Programme Management
Technology and Operations Management

Service competitiveness – An international benchmarking comparison of service practice and performance in Germany, UK and USA

  • Journal article
  • Journal of Service Management
  • Anton Meyer,
  • Richard Chase,
  • Aleda Roth,
  • Chris Voss,
  • Klaus‐Ulrich Sperl,
  • Larry Menor,
  • Kate Blackmon
Major Programme Management
Technology and Operations Management

Made in Europe: Small Companies

  • Journal article
  • Business Strategy Review
  • Chris Voss,
  • Kathryn L Blackmon,
  • Raffaella Cagliano,
  • Philip Hanson,
  • Frances Wilson
Major Programme Management
Technology and Operations Management

Differences in manufacturing strategy decisions between Japanese and Western manufacturing plants: the role of strategic time orientation

  • Journal article
  • Journal of Operations Management
  • Chris Voss,
  • Kate Blackmon
Major Programme Management
Technology and Operations Management

Made in Europe III: The Small Company Study – An Anglo-Italian Comparison

  • Book
  • IBM Consulting Group
  • CA Voss,
  • K Blackmon,
  • R Cagliano,
  • P Hanson,
  • F Wilson
Major Programme Management
Technology and Operations Management

Manufacturing competitiveness in Britain: From decline to renewal?

  • Chapter
  • International Manufacturing Strategies: Context, Content and Change
  • CA Voss,
  • K Blackmon
Major Programme Management
Technology and Operations Management

Benchmarking and operational performance: some empirical results

  • Journal article
  • International Journal of Operations & Production Management
  • Christopher A Voss,
  • Pär Åhlström,
  • Kate Blackmon
Major Programme Management
Technology and Operations Management