Transformation Leadership: Picking up and acting on signals

'There were moments where we had that feeling that wow, we’ve kind of cracked it.'

Transformation Leadership with Richard Howell

In the third episode of our new bonus miniseries of Leadership2050, Andrew White and co-host Adam Canwell of EY talk to Richard Howell from ANZ Bank about what makes a transformation go well, and when it goes wrong, how to fix it.

Richard talks about how best to navigate a radical business transformation. He shares his insight into creating a speak-up culture, listening to your team to help you identify problems early on and how to create a positive collective performance. 


In 2021 Saïd Business School and EY formed a long-term research collaboration to find out why:

  • most transformations fail to deliver the value that organisations expect?
  • what should CEOs do when a transformation goes off track?

These questions have confounded companies around the world over for decades.


As an extension to this research project Andrew White and Adam Canwell at EY came together in this podcast series, Transformation Leadership2050 , to explore the journey a number of global leaders and their workforce went through as they successfully led their organisations through significant change.

In this series Andrew and Adam focus on the specific area of turning points. These are those moments every organisation faces in a transformation which can lead to failure or create positive momentum and accelerate your business into the future. 96% of companies featured in Andrew and Adam’s research face them. Challenges are bound to hit but we don’t plan for them.