As artificial intelligence (AI) continues to shape organisational practices and behaviours, the conversation must go beyond capabilities to encompass responsibility. We need to carefully consider not only what AI can do, but also what it should do. This raises profound questions about the role of AI in decision-making, its accountability for outcomes, and the trust organisations and individuals can place in it.
This conversation covers:
- AI’s evolving role in organisations: How AI is influencing decision-making, shaping behaviours and driving change.
- Trust and accountability: How can organisations ensure AI systems are transparent, trustworthy and accountable?
- Ethical considerations: What boundaries should exist around what AI is allowed to do versus what it is capable of doing?
- Stakeholder legitimacy: Can and should AI be recognised as a stakeholder, and what implications would this have for governance and responsibility?
- The future of AI and reputation: How AI's involvement in shaping organisational practices could affect corporate reputation and societal trust.
Watch this episode of Oxford Tea Talks as Rupert Younger, Director of the Oxford University Centre for Corporate Reputation and Director of the Corporate Affairs Academy Programme, and Rachel Botsman, Associate Fellow at Saïd Business School, debate these critical issues. Together, they will explore whether AI has the right or the trustworthiness and accountability to be regarded as a legitimate stakeholder in shaping the future of organisations and society.
You can also read more about the imperative for leadership teams to regain some important and much needed agency over generative AI in this related Oxford Answers article.
We recognise the risks, opportunities and challenges that AI poses to organisations so we run a number of short executive education and longer accredited programmes to equip leaders with a solid understanding of AI strategy, ethics and regulation.
