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  1. Home
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  3. Black Friday bargains exist but there are risks for buyers - and for sellers
  1. Home
  2. News
  3. Black Friday bargains exist but there are risks for buyers - and for sellers
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Black Friday bargains exist but there are risks for buyers - and for sellers

Thu, 28 November 2024

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Black Friday can offer both risks and rewards for consumers and retailers, suggests Professor Jonathan Reynolds, Deputy Dean of Oxford Saïd Business School.

On the one hand, canny, cash-strapped consumers have the potential opportunity to pick up a bargain before Christmas, Jonathan Reynolds says. But, the leading retail sector academic, insists, it is very much a case of, ‘buyer beware’.

On the other hand, Professor Reynolds insists, retailer discounting could drive much-needed sales on the back of a slight rise in consumer confidence – still in recovery from the cost-of-living crisis. But, he points out, by discounting now, retailers could be sacrificing full-price purchases nearer to Christmas – which would provide a much-needed fillip for the sector, which is also wrestling with the impact of the autumn budget in respect of national insurance costs and increases in the minimum wage.

There have been warnings [to consumers] that some Black Friday offers may not be what they purport to be…but retailers have to beware as well that they are not sacrificing margin by selling at a discount so close to Christmas.

Professor Jonathan Reynolds

Deputy Dean of Oxford Saïd Business School.

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Rejecting ‘death of the high street’ concerns, when so many Black Friday offers are online, Professor Reynolds laughs: ‘There have been concerns about the high street for the last 30 years… Certainly, a number of high streets have shrunk in size and some – particularly those ‘stuck in the middle’, without real differentiation to attract shoppers - have seen closures. But many high streets still have a lot going for them!’

With Black Friday now stretching from mid-November until early December, many consumers are planning to pick up a bargain before the festive season. Professor Reynolds adds: ‘There is slowly growing consumer confidence, but prices are still high after a period of high inflation– so many people are in a precarious position and have an eye on heavy discounts.’

The retail expert’s advice to consumers is simple, though: ‘Check the facts about discounts. Are they for real? Don’t buy on impulse. Be a thoughtful buyer – do your research.’ As for retailers: ‘how much discounting can your business bear whether in stores or online; can you hold your nerve?’

Read about Oxford Institute of Retail Management.


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