Dr Michael Gill is an Associate Professor of Organisation Studies. Michael's research interests lie in the experience of modern work and qualitative research methods. He has explored these topics across different occupational groups including accountants, elite chefs, lawyers, management consultants and police officers.
Michael received his doctorate from Jesus College and Saïd Business School, University of Oxford, having been funded by a scholarship from Centre for Professional Service Firms. He went on to join the University of Bath’s School of Management as an Assistant then Associate professor. Following this, he returned to Oxford, where he joined the Saïd Business School and was elected as a Tutorial Fellow in Management at St Edmund Hall.
Prior to starting his academic career, Michael worked in sales and marketing management positions for FMCG companies including Unilever and PepsiCo across a range of brands. He also worked at A.T. Kearney as a senior consultant, focusing on organisational redesign and manufacturing optimisation.
Michael’s primary research focus is on the experience of modern work, which he seeks to examine from the perspective of workers themselves. This research focus can be subdivided into three component parts, with each component guided by a key question and forming a different stream of investigation.
How do we study experience? Michael has developed a range of publications that consider the methodological issues of examining experiences. These publications explore different approaches, including ethnographic and observational (Roulet, Gill, Strenger, & Gill, 2017), historical and narrative (Gill, Gill, & Roulet, 2017) and phenomenological (Gill, 2014; 2015).
What do workers experience in organisations? Through the empirical investigation of a range of different occupations, Michael’s research has highlighted the important role of mental health in professional service firms (Gill, 2015) as well as the function of particular emotional experiences such as anxiety and fear (Gill & Burrow, 2017). In his current work, Michael is examining, through mixed qualitative and quantitate methods, how interventions can improve workers’ experience of work.
Why do workers differ in their experiences of and responses to contemporary forms of work and organisational control? Michael has developed theoretical frameworks that explain why workers’ experiences of similar work can prompt shared and divergent responses. Central to this explanation are the concepts of fulfilment and suffering, which can prompt commitment or resistance (Gill, forthcoming).
Michael works closely with a range of professional service and public sector firms to support them in addressing significant challenges. For example, his research collaborations have helped law firms to understand the changing aspirations for partnership, accounting firms to develop mental health awareness and training, and public sector organisations to implement award winning mentoring programmes.
Michael’s teaching experience spans undergraduate, MBA and executive education.
Saïd Business School
University of Oxford
Park End Street