Terms and conditions/your data

Terms and conditions for Open Programmes

Note that these terms do not apply to you if we have agreed terms directly with your employing organisation.

BETWEEN: The Chancellor Masters and Scholars of the University of Oxford on behalf of its Saïd Business School (the School); and

Open Programmes applicants and participants (referred to as “you” or “your”).

1. Programme

The School will endeavour to deliver the programme as described on the School’s website; however the School reserves the right to make alterations to the programme, including the timetable, location, content and method of delivery in response to operational demands.

2. Fees

References to fees include accommodation costs where accommodation is being booked by us.

  • More than twelve (12) weeks before the commencement of the programme – payable within 30 days of receipt of invoice
  • Twelve (12) weeks or less before the commencement of the programme – payable immediately on receipt of invoice

Places on programmes are allocated following receipt of the full fees subject to availability of places on the programme. Failure to pay the fees in full will mean that you are not able to attend the programme.

3. Cancellation by the School

The School may cancel the contract with you by giving notice in writing not less than six weeks before the commencement date. In such circumstances the School’s liability is limited to a refund of any fees already paid in respect of the programme.

4. Cancellation by you

You may cancel your enrolment on a programme at any time by giving the School notice in writing (including email to: openprog.busdev@sbs.ox.ac.uk). The following fees are payable if you cancel:

  • Between 6 and up to and including 12 weeks’ notice  prior to the commencement of the programme – 20% of the fees
  • Between 3 and less than 6 weeks’ notice prior to commencement of the programme – 50% of the fees
  • Less than 3 weeks’ notice prior to commencement of the programme – 100% of the fees

5. Transfers prior to commencement of the programme

Participants may, subject to availability, transfer to a later iteration of the same programme, provided that the School is notified prior to the commencement of the original programme and on payment of the following transfer fees:

  • 6 weeks’ notice or more prior to the commencement of the original programme – no transfer fee payable
  • Between 3 and less than 6 weeks’ notice prior to commencement of the original programme – 25% of the fees for the original programme
  • Less than 3 weeks’ notice prior to commencement of the original programme – 50% of the fees for the original programme

The transfer fees are payable in addition to the full fees for the iteration of the programme that you will be attending.

If a transfer to a later iteration of the programme is agreed less than 12 weeks prior to the start of the original programme and you then cancel your place on the new iteration of the programme (at any time), the School shall be entitled to retain the transfer fee and to charge the cancellation fees that would have been applicable to cancellation of the original programme based on the timing of the transfer.

You are eligible for one transfer only.

If there is a transfer fee and programme fees outstanding, then any payments will be applied to the transfer fee first. Both the programme fee and transfer fees must be paid before a programme place is secured.

6. Your commitment to the Programme

You agree to:

(a)   arrive promptly, carry out all relevant preparation for programme sessions and engage fully with programme activities; and 

(b)   comply with all reasonable instructions and requirements in relation to delivery of the Programme (e.g. health and safety, confidentiality, use of devices in sessions, compliance with licence terms on programme materials)

(c)    engage with faculty and other participants in a respectful manner.

If you fail to comply with the above requirements without proper reason, then we reserve the right to exclude you from sessions or from the programme as a whole (and to notify your funder of this if your fees are being paid to us by a third party) to ensure that your behaviour does not have a detrimental effect on the experience of other programme participants. In the event that you are excluded from the programme, or three (3) or more sessions of the programme, you will not receive a certificate of attendance or an invitation to join the Oxford Business Alumni (OBA) Network. No refunds will be payable to you where you are excluded from the programme or any sessions in these circumstances.

7. Governing Law

This Agreement shall be governed by and construed in accordance with English law. In the event that mediation is unable to resolve any issue, the English courts shall have exclusive jurisdiction to deal with any dispute which may arise out of or in connection with this Agreement (including non-contractual disputes).

8. Third parties

For the purposes of the Contracts (Rights of Third Parties) Act 1999 this Agreement is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.

Your data

Personal data

The following information will help you to understand the purposes for which Oxford Saïd will store and process your personal data.

What is personal data?

Personal data is any information which relates to a living person, and from which they can be identified. Sensitive personal data is defined as information about racial or ethnic origins; political opinions; religious beliefs or other beliefs; trade union membership; physical or mental health; sexual life; criminal allegations, proceedings or convictions.

Processing your data

Data processing encompasses the collection and use of personal data. Oxford Saïd needs to process your personal data in order to perform its educational, statutory and administrative purposes and responsibilities to you and others. This processing will take place before, during and after your programme at Oxford Saïd.

Examples of processing for these purposes include, but are not limited to: processing information about your application; your financial relationship with Oxford Saïd and your funders, such as your employer; processing information to enable you to use Oxford Saïd's facilities and to allow effective communication with you and the rest of your cohort; processing information to survey you or to conduct research into programme developments to enable the school to improve the service it offers; and processing information to fulfil our statutory responsibilities.

Sharing of personal data

In the fulfilment of these responsibilities and purposes, personal data collected by Oxford Saïd will be shared with a limited number of third parties. These include but are not limited to:

  • your funders and/or sponsors, such as your employer;
  • external training providers, including external faculty
  • employers or prospective employers and other educational institutions;
  • relevant public bodies;
  • organisations which provide specific services on behalf of the University, including, but not limited to mailing houses, the plagiarism detection service and organisations providing external admissions testing services.

We will also share your profile, including your photograph and email address, with the other participants on your programme.  This is in order to allow you to connect with the rest of your cohort before, during and after the programme. This information will be distributed via a link to the programme intranet page at the time of your welcome email, which is sent before the course is due to commence. If you have any concerns about this please contact execed@sbs.ox.ac.uk.

Processing sensitive personal data

There are very limited circumstances in which sensitive personal data will be collected and/or processed by Oxford Saïd without your consent.  Such processing may occur where the University considers it to be necessary and in accordance with the Data Protection Act 1998.

Subject access requests

The Data Protection Act 1998 gives you the right of access to your personal data subject to certain exemptions. If you wish to seek access under the Data Protection Act to information held about you by Oxford Saïd or have any queries about the use of your data, you should contact the University’s Data Protection Officer using data.protection@admin.ox.ac.uk


Oxford Saïd will retain your personal data for the duration of your course and for a period of 12 months after it has concluded, after which it will be securely destroyed. If you have indicated that you are content to receive marketing emails from us we will retain your email address in order to do this.