Associate Professor in Operations Management
Saïd Business School
University of Oxford
Park End Street
Daniel is an Associate Professor of Operations Management at Saïd Business School, and Tutorial Fellow at Exeter College, Oxford University.
He has a background in automotive, health care, aerospace, and growth stage companies.
He holds a PhD in Business Management from the University of California, Berkeley Haas School of Business.
- Technology and operations
- Innovation management
- Services management
Daniel's research addresses two areas. The first seeks to improve our understanding of technological innovation, and specifically of the complex relationship between new and old technologies that exists during technology transitions.
His second area of research is in Service Operations - both in the building of theoretical microfoundations to help define the field, and in empirical research on the impact of IT on service employee productivity.
The prius Approach How hybrid technologies help companies survive disruption and shape the future
Cleaning House: The Impact of Information Technology Monitoring on Employee Theft and Productivity(opens in new window)
Intergenerational Hybrids: Spillbacks, Spillforwards, and Adapting to Technology Discontinuities(opens in new window)
Old technology responses to new technology threats: demand heterogeneity and technology retreats(opens in new window)
Bold Retreat A New Strategy for Old Technologies
Daniel worked for Ford Motor Company before becoming an academic. He advises firms facing decisions about research and development, technology transitions, operations strategy, and the issues associated with new technology adoption. He serves on the Boards of Directors of Ceramic Process Systems (NASDAQ: CPS-H) and the South Region of Intermountain Health care.
Daniel was an Associate Professor at BYU’s Marriott School of Business from 2010-2018. He was a chaired Assistant Professor at the Harvard Business School from 2004-2010, where he taught the core MBA course in Technology and Operations Management, and he co-developed and taught the Operations Strategy elective course. He was a lecturer at Wharton in 2010-2011 and has been a Visiting Lecturer at Oxford University, a Visiting Professor Dartmouth University's Tuck School, and a Visiting Professor at Harvard Business School. He has taught in many executive education programs, including ones at HBS, UCLA, Tsinghua University, Chalmers University, University of Xiamen, Universidad de La Sabana (Bogotá).