Books:
New, S.J. and Westbrook, R. (eds), Understanding Supply Chains: Concepts, Critiques and Futures Understanding Supply Chains: Concepts, Critiques and Futures, Oxford University Press, 2004.
Book chapters:
Westbrook, R., Hill, T., & Nicholson, T., 'Manufacturing Strategy: Providing Support for Agreed', in: Buckley, P, Burton, F. & Mirza, H. (Ed.), The Strategy and Organization of International Business, MacMillan, 1998.
Westbrook, R., & Hill, T., 'SWOT analysis: time for a product recall', in: Fleidman, K. (Ed.), Innovation and Management: Recent Research on Generating New Ideas, EFMD, 1997.
Westbrook, R., 'Business Process Re-engineering', in: Nicholson, N. (Ed.), Encyclopaedic Dictionary of Organizational Behaviour, Blackwell, 1995.
Westbrook, R., 'Operations Design for International Telephone-base Service - a Longitudinal Case Study', in: Tear, R. & Armistead, C. (Ed.), Services Management: New Directions, New Perspectives, Cassell, 1995.
Westbrook, R., 'Operations Management', in: Nicholson, N. (Ed.), Encyclopaedic Dictionary of Organizational Behaviour, Blackwell, 1995.
Journal articles:
Frohlich, M.T., & Westbrook, R., 'Demand chain management in manufacturing and services: Web-based integration, drivers and performance', Journal of Operations Management, Vol.20:6, 2002, pp.729-745 (Shortlisted for best paper award 2002).
Frohlich, M.T., & Westbrook, R., 'Arcs of integration: an international study of supply chain strategies', Journal of Operations Management, Vol.9:2, 2001, pp.185-200 (Winner of best paper award 2001).
Westbrook, R., 'Closing the Gap: Plant-based research in Operations Management', International Journal of Operations and Production Management, Vol.19:2, 1999, pp.139-156.
Åhlström P.,Westbrook R., 'Implications of Mass Customisation for Operations Management: An Exploratory Survey', International Journal of Operations and Production Management, Vol.19:3, 1999, pp.262-274.
Adam E.E.,Corbett L.M.,Flores B.E.,Harrison N.J.,Lee T.S.,Rho B-H.,Ribera J.,Samson D.,Westbrook R., 'An International Study of Quality Improvement Approach and Firm Performance', International Journal of Operations and Production Management, Vol.17:9, 1997, pp.842-873.
Hill, T. & Westbrook, R., 'Linking Technological Innovations to Strategic Needs', Technovation, Vol.17:3, 1997, pp.109-118.
Hill, T. & Westbrook, R., 'Strategic Development of Manufacturing Market Analysis for Investment Priorities', European Management Journal, Vol.15:3, 1997, pp.297-302.
Hill, T. & Westbrook, R., 'SWOT Analysis: Time for a Product Recall', Long Range Planning, Vol.30:1, 1997, pp.46-52.
'Technical Innovation and Competitive Advantage in Retail Financial Services: A Case Study of Change and Industry Response', British Journal of Management, Vol.7:1, 1996, pp.45-61.
Westbrook, R., 'Action Research: New Paradigm in Production/Operations Management Research', International Journal of Operations and Production Management, Vol.15:12, 1995, pp.6-20.
'Designing Effective Service Operations: Comparative Case Research from the Netherlands', New Technology, Work and Employment, Vol.10:1, 1995, pp.32-46.
Westbrook, R., 'Organising for Total Quality: Case Research from Japan', Internation Journal of Quality and Reliability Management, Vol.12:4, 1995, pp.8-25.
Westbrook, R., & Barwise, P., 'Total Quality Management in Leading Fast-Moving Consumer Goods Companies', Total Quality Management, Vol.6:4, 1995, pp.365-382.