Courses taught

MBA / Executive MBA / BA: Operations Management.
EMBA General Management.
MBA Research Projects and Writing Skills.
BA Introduction to Management.
MSc in Management Research: Research Philosophy.
MSc in Management Research: Service Management.

Overview

Kate Blackmon is currently an AIM ESRC Mid-Career Fellow in Services, studying how service firms develop new business models, service delivery processes, and service offerings.

Dr Blackmon has taught core operations management and service management to undergraduates, MScs and MBAs, as well as an extensive range of sessions on research design, philosophy, and methods to research postgraduates. She teaches and coaches executives in open and custom programmes through Executive Education. She is also a Tutorial Fellow in Management Studies at Merton College.

Dr Blackmon joined the Saïd Business School from the University of Bath School of Management in September 2003, having previously worked at London Business School and IMD (Lausanne). Her first career was in the electric utility industry designing and starting up nuclear power stations.

Research interests

Kate Blackmon's research interests span manufacturing, services, and technology management. She is particularly interested in how organisations can manage their productive resources and capabilities to achieve and sustain competitive advantage. Much of her recent research focuses on integrating organisational theory with operations management, and also on historical and cross-national perspectives.

Recent books:

Maylor, Harvey, and Blackmon, Kate. 2005. Researching Business and Management: A Roadmap for Success. Palgrave-Macmillan.

Brown, S, Blackmon, K, Maylor, H, & Cousins, P. 2001. Operations Management: Policies, Practices and Performance. Butterworth-Heinemann.

Recent journal articles:

Brown, S., Squire, B., & Blackmon, K. 2006. The Contribution of Manufacturing Strategy Involvement and Alignment to World-Class Manufacturing Performance, International Journal of Operations & Production Management, Vol. 27, No. 3.

Brown, S., & Blackmon, K. 2005. Aligning Manufacturing Strategy and Business-Level Competitive Strategy in New Competitive Environments: The Case for Strategic Resonance, Journal of Management Studies, Vol 42, No 4.

Voss, C.A., Roth, A.V, Rosenzweig, E.D, Blackmon, K., and Chase, R.B. 2004. A Tale of Two Countries' Conservatism, Service Quality, and Feedback on Customer Satisfaction, Journal of Service Research, Vol 6, No 3, pp 212-230.

Bowen, F., and Blackmon, K. 2003. Spirals of Silence: The Dynamic Effects of Diversity on Organizational Voice, Journal of Management Studies, Vol 40, No 6, pp 1393-1417.

Cagliano, R, Voss, C, & Blackmon, K. 2001. Small firms under Microsope: International differences in production/operations management practices and performance, Integrated Manufacturing Systems, 12 (7): 469-482.

Drejer, A., Blackmon, K., & Voss, C. 2000. Worlds Apart? A Look at the Operations Management Area in the US, UK, and Scandinavia, Scandinavian Journal of Management, Vol. 16: 45-66.

Book chapters:

Bates, K, Blackmon, K, Flynn, EJ, & Voss, C. 2001. Manufacturing strategy: Building capability for dynamic markets. In: Schroeder RG, & Flynn, Barbara B (eds.). High Performance Manufacturing, New York: Wiley, pp 59-72.

Voss CA, & Blackmon, K.L. 2001. From complacence to competence: Lessons from the United Kingdom. In: Schroeder RG, & Flynn, Barbara B (eds.). High Performance Manufacturing, New York: Wiley, pp 225-245.