Image Archive: Event scribings

At the project workshops, skilled scribes (or visual facilitators) listened to what was being said by the 30 or so participants and created a visual record along the wall of the seminar room. These drawings communicate some of the concepts that emerged in the conversation between participants from several different professional and disciplinary backgrounds.

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Note: If you click on either of the images above, you will be taken to a page with the full size image on it together with commentary.

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Blog archive

Throughout the project, researchers maintained a blog featuring regular updates on events, reflections on the process and pictures. Excepts of the blog are available in PDF format.

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Essay archive

The experiences gained from the project have been compiled into an edited volume of essays providing insights into the past, present and future of the emerging discipline of 'service design.' A must read for academics and professionals.

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