Blog Archive

The project was accompanied by a blog featuring regular picture and text updates, edited and written by principal investigator Lucy Kimbell which is archived below.

Click on the links below to download pdf files of some or all of the blog postings.

Blog archive

Throughout the project, researchers maintained a blog featuring regular updates on events, reflections on the process and pictures. Excepts of the blog are available in PDF format.

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Essay archive

The experiences gained from the project have been compiled into an edited volume of essays providing insights into the past, present and future of the emerging discipline of 'service design.' A must read for academics and professionals.

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